FAQ's

Can I get a custom-made basket or design my own?

Custom baskets are available upon special request, but pricing will vary accordingly. If you’re interested in purchasing a custom basket, please contact me to discuss your needs.

Are all your products local and/or organic?

While not all of the products featured in Jule’s Baskets are local and/or organic, the majority are. My aim is to promote health and wellness by eliminating a lot of processed and refined foods from the equation. For example, choosing raw chocolate over processed chocolate.

Can I have my gift basket delivered directly to my door or the recipient's door?

At checkout, you can specify the mailing address you’d like your gift basket to be delivered to. This way, you can have it delivered to your residence and personally give it to the recipient, or you can have it delivered right to their door for convenience.

Is there somewhere I can pick up my order?

Currently delivery is the only option for receiving your order.

How long after I place an order will my basket be ready?

Ordering your gift basket a week in advance is ideal, but I also offer a rush order option for deliveries in Toronto and the GTA which promises same day delivery when I receive your order before 10 am.

Can I include a customized greeting card?

Of course! I offer custom cards for every occasion. You’ll be able to review the options at checkout and choose one to include with your gift basket order. You can also include a personalized message on your card.

What if I need to order a bulk quantity of gift baskets?

For our corporate clients who are buying large quantities of gift baskets at once, bulk discounts are available. (Details - To be ironed out still...)

Do you only ship locally or anywhere in Canada?

You can have your gift basket shipped locally or anywhere in Canada. For recipients living in Toronto and the GTA, gift baskets are hand-delivered by a messenger or courier. Otherwise, gift baskets are shipped via FedEx.

How much does shipping cost? Is it a flat rate?

What if I’m not satisfied with my order or something gets damaged during shipping?

If you’re not totally satisfied with your basket, it’ll be picked up, and you can choose to have damaged items replaced or be issued a full refund.